| Case Study : A Reputable Client in the Aviation Sector |
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| Summary: Our client and partner is one of the world’s biggest airlines and airports solutions providers. The business provides industry expertise and pacesetting tools that help customers increase revenue, streamline operations, improve workflow, and raise productivity. Our client has a strong sales and marketing team that spans different continents. |
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| Challenge: Our client’s goal was to offer their customers a new product suite to help them enhance their ground handling operations and reduce running costs. This technology suite will streamline their processes, reduce their running costs and improve their commercial performance. This new technology would also be ground breaking in that it offers a complete solution to manage all their customer ground handling issues either on single or multiple airport sites. |
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| Solution: Our clients decided to engage Fusionex to develop the integrated solution suite for planning, tracking and equipment maintenance. This required that the suite provided integration between a number of applications - a planning tool, maintenance ERP and a GPS tracking system for each piece of equipment. |
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| Result: The system is currently used in a number of locations in the USA. Ground Handling customers are benefiting in being able to streamline their operations and manage their demand more efficiently by tracking and locating their equipment when needed. Their overall benefits are reducing costs of their operations and improving their service levels. Equipment is also monitored for damages and driver identification to improve planning and unauthorised use. |